As the allegation spread, Texas Roadhouse appeared to issue two statements on TikTok Sunday (August 23). In its first statement, the company said it did not tolerate “discrimination, harassment, or mistreatment of any kind” and expected employees to treat every guest with dignity and care.
In a second statement posted Sunday, Texas Roadhouse directly addressed the accusation, calling it “completely unfounded.” The company said it was investigating the alleged behavior and remained committed to treating customers with “respect” and “dignity.”
Logan’s Roadhouse, which was also named in the circulating allegation, had not publicly responded as of Monday.
Before the claim was retracted, the allegation sparked outrage among social media users.
TikTok creator @Sannie Yeanay shared the purported Facebook post with her followers, reading the alleged message aloud and questioning why anyone would go out of their way to target Black customers. She also questioned why people who harbor racist views would feel the need to “go the extra mile” to harm Black people.
TikTok user @Nellie called the claims “scary,” saying the controversy made her question what happens to customers’ food before it reaches the table.
Texas Roadhouse said its investigation is ongoing.
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