Millions of Credit Reports Have Errors

Millions of Americans have mistakes on their credit reports, some of which are serious enough to lower credit scores and result in worse credit offers, a new government study finds.

Millions of Americans have mistakes on their credit reports, some of which are serious enough to lower credit scores and result in worse credit offers, a new government study finds.

As many as 42 million Americans have errors on their credit reports, according to a Federal Trade Commission study of around 1,000 participants and 3,000 credit reports released Monday.

"Errors in credit reports can cost you a loan, a competitive interest rate, a job, security clearance and insurance," said John Ulzheimer, president of consumer education at SmartCredit.com.

Related: Great credit score? Think again

Not all of these errors will impact your ability to get credit, however. In fact, only 2.2% of reports contained errors so serious that they could lead consumers to receive higher-priced credit than they deserve. But because the three biggest credit bureaus -- Experian, Equifax and TransUnion -- each maintain credit reports for about 200 million consumers, that error rate still means 10 million Americans are being denied loans or getting stuck with higher interest rates due to errors on their reports.

The Consumer Data Industry Association defended this 2.2% error rate, saying in a statement that overall, the report "shows that 98% of credit reports are materially accurate."

"[T]he measure of accuracy is tied to the question of when an error has a consequence for consumers, not just when a report contains an error that will have little or no impact on creditworthiness," the CDIA said.

A mistaken address won't lower a consumer's credit score, for example, while a misreported late payment may, said CDIA president Stuart Pratt.

Related: You have 49 FICO credit scores

To avoid being deemed a higher risk than you really are, it's important to look at your credit report from all three major credit bureaus to make sure everything is correct. Free annual credit reports are available at annualcreditreport.com, yet fewer than one in five consumers check theirs, according to a separate study released by the Consumer Financial Protection Bureau.

"[C]onsumers should check their credit reports regularly. If they don't, they are potentially putting their pocketbooks at risk," Howard Shelanski, director of the FTC's Bureau of Economics, said in a statement.

But even if you do take the time to review your report and dispute an error, there's no guarantee of a quick fix.

Related: Will a new credit card hurt my credit score?

In some cases, the credit reporting agencies will rely on information provided by data furnishers like lenders and debt collectors even if it's wrong, said Ulzheimer. The CDIA's Pratt said credit reporting agencies thoroughly investigate disputes and data furnishers are required to do the same. And sometimes, what a consumer views as an error may not really be incorrect, he said. While some disputes can be frivolous, others are misunderstandings.

Consumer lawsuits filed against credit bureaus and data furnishers under the Fair Credit Reporting Act, which typically involve complaints about credit report errors, jumped to a record high of 2,249 last year, according to litigation tracking website WebRecon.

Comments   

 
0 #1 Larry Klein 2013-03-14 23:40
The typical advice to contact creditor bureaus does not work for millions and that is the problem. The credit bureaus simply report what the creditors tell them to report. When a consumer complains, the bureaus simply confirm the same incorrect information with the creditors. And millions of consumers get stuck at this point, having no leverage to get the creditors to fix errors. 60 Minutes showed how their reporter, Steve Croft, got nowhere using the typical, ineffective advice to write the credit bureaus. Here is a solution that works and how I got AMEX and Citicorp to change their errors after they refused. The leverage is with the creditors and using small claims court gets their attention every time and is very inexpensive:
http://disputeyourcreditreport.us/ebook
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